as part of my master thesis i examine how cloud services to evaluate, and a framework is developed. cloud services are generalised that applications, which is on the internet. on the basis of the promonierten example dropbox is my part well evaluated.my framework is based on the assumption that the overall quality of clouds services expected and perceived quality is obtained. therefore, first of all, in the general expectations of a good cloud provider is queried. followed by specific to cloud services "dropbox
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